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I can't enter a second screening record

I am trying to enter in second reports for individuals whose original report is over one year old. I have tried everything I can think of short of deleting their old record and reentering the new. I am hoping there is another way to do this. Could you please advise me on how to proceed

Generally the cause of this is that the previous screening was not completed and the person was never discharged. To enter a new screening record search for the patient and discharge them. At that point a new screening can be entered.

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